FAQ

We propose PayPal, Mastercard Visa and Carte Bleue, all of which are handled by PayPal without having to have a PayPal account. Effectively, PayPal give you the opportunity to pay by credit cards with or without a PayPal account to offer you a secure payment method without having your banking information stocked on our website thus eliminating all risk.

When you click the PayPal button you pass to their secure website where you have the choice to login to your PayPal account OR select underneath to pay by credir card without a PayPal account! Your payment passes with your bank as any credit card payment would, so easy to do.

If all items ordered are instock we can ship them in 24-48 hours. Concerning yarns id the dyelots are not the same allow about 3 days, the time to receive all in the same dye lot. As for pattern kits, we prepare them as ordered so the same applies as the dye lot is very important for your knitting project.

Note as well that given the number of people who order in a day and given that the orders are treated in the order in which they are received, an item can suddenly be out of stock by the time we get to yours. In that case we do what is necessary to obtain the new items as rapidly as possible and will let you know the time frame.

We ship to most countries. To know if we ship to your country, go as if to create an account and in the dropdown menu you can see if your country is available !